Legal

Privacy policy

This document explains how Solvis Consulting and CX2 Advisory collect, use, and protect information submitted through the CRM Ecosystem Health Framework.

Last updated: April 2026

01

Information we collect

We collect corporate and contact information — including name, email, company, and job title — together with answers about your CRM ecosystem to generate the assessment.

02

How we use information

We use the information submitted through the service to:

  • Generate your personalized CRM Health and AI Readiness report.
  • Send the report and communications directly related to the assessment.
  • Improve the assessment framework using aggregated and anonymized data.
03

Your rights (GDPR / LGPD)

You may request access, correction, or deletion of your information. If you created an account, you can use the account deletion option in your profile to permanently remove your assessments and contact information from our systems.

CRM Ecosystem Health Framework